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Privacy Policy, Disclaimer, Accessibility and Terms and Conditions


In using the www.setupcompany.ltd website or any of our services, you accept these privacy policy, disclaimer, accessibility and terms and conditions. It is important that you read this page as it contains important information regarding accessing our website.

Our postal address is: 17 Parsonage Close, Cambridge, CB22 4SJ. We can be reached via e-mail at info@setupcompany.ltd or you can reach us by telephone at 0203 137 9916.

The Client agrees to abide by, and be bound by, the Terms and Conditions, Disclaimer, Accessibility and Privacy Policy of Boom as set out below at all times without alteration, exclusion and/or adaptation. The headings in these Terms and Conditions, Disclaimer, Accessibility and Private Policy do not affect its interpretation.

   Definitions and Interpretation

 In these Terms of Sale, unless the context otherwise requires, the following expressions have the following meanings:

“Company”

means the legal entity whether limited company, LLC, or any other type of legal person being formed and/or administered for you by Us under the Contract.

“Contract”

means a contract for the purchase and sale of Services, as explained in Clause 6.

“Our Website”

means www.setupcompany.ltd

“Order”

means your order for the Services;

“Order Confirmation”

means Our acceptance and confirmation of your Order.

“Services”

means the services which are to be provided by Us to you as specified in your Order (and confirmed in Our Order Confirmation);

“We/Us/Our/Boom/Smart/Smart Acc”

means BOOM SOLUTIONS GROUP LTD and SMART ACCOUNTING & BUSINESS SERVICES LTD


   Information About Us

Our Site is owned and operated by BOOM SOLUTIONS GROUP LTD, a limited company registered in England and Wales under company number 14573412, whose registered address is 17 Parsonage Close, Cambridge, CB22 4SJ.

Business Terms & Conditions

   

The Client understands and accepts that:
A. All Services and Client use and viewing of the Website are governed by the Terms and Conditions outlined herewith in. By accessing the Services and/or Website you are agreeing to be bound by these Terms and Conditions.
B. Boom reserves the right to amend the Terms and Conditions from time to time at its own discretion.
C. All Clients access the Website and the Services at their own risk.

The Client understands and agrees that:

1. Background:

1.1. These Terms of Sale set out the terms under which Services are sold and provided by Us to business customers through this website, www.setupcompany.ltd (“Our Site”). Please read these Terms of Sale carefully and ensure that you understand them before ordering any Services from Our Site. You will be required to read and accept these Terms of Sale when ordering Services. If you do not agree to comply with and be bound by these Terms of Sale, you will not be able to order Services through Our Site. These Terms of Sale, as well as any and all Contracts are in the English language only.

   2. General
The agreement made between the parties (which consists of this agreement and any other terms agreed in writing), contains the total understanding of the parties and supersedes all previous understandings between them either in writing or oral, provided that this shall not apply to fraudulent or negligent misrepresentation.

Neither party shall be liable for any breach of this agreement directly or indirectly caused by circumstances beyond the reasonable control of that party and which prevent that party from performing its obligations to the other, provided that a lack of funds shall not be regarded as a circumstance beyond that party’s reasonable control.

This agreement can be amended or modified by Boom in written form at any time. The up to date agreement is available on our website. By using Boom’s services you agree to the latest version of our terms and conditions as displayed on our website.

Neither of the parties to this agreement may assign their rights, benefits or obligations under this agreement without prior written consent from the other party.

  1. Access to and Use of Our Site

3.1. Access to Our Site is free of charge.

3.2. It is your responsibility to make any and all arrangements necessary in order to access Our Site.

  • Access to Our Site is provided “as is” and on an “as available” basis. We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice. We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.
  • Use of Our Site is subject to Our Website Terms and Conditions. Please ensure that you have read them carefully and that you understand them.

      4. Business Customers and Consumers

4.1. These Terms of Sale apply to business customers only. These Terms of Sale do not apply to individual consumers purchasing Services for personal purposes (that is, not in connection with, or for use in, their trade, business, craft, or profession).

4.2. These Terms of Sale, together with any other terms referenced herein that are applicable to the Services ordered, constitute the entire agreement between Us and you with respect to your purchase of Services from Us. You acknowledge that you have not relied upon any statement, representation, warranty, assurance, or promise made by or on behalf of Us that is not set out or otherwise referred to in these Terms of Sale and that you shall have no claim for innocent or negligent misrepresentation or negligent misstatement based upon any statement herein.

     5. Services, Pricing and Availability

5.1. We make all reasonable efforts to ensure that all general descriptions of the Services available from Us correspond to the actual Services that will be provided to you, however, please note that the exact nature of the Services may vary depending upon your individual requirements and circumstances.

5.2. Please note that sub-Clause 5.1 does not exclude Our responsibility for mistakes due to negligence on Our part and refers only to variations of the correct Services, not to different Services altogether.

5.3. Where appropriate, you may be required to select the required package of Services.

5.4. We neither represent nor warrant that all Services will be available at all times and cannot necessarily confirm availability until confirming your Order. Availability indications are not provided on Our Site.

5.5. We make all reasonable efforts to ensure that all prices shown on Our Site are correct at the time of going online. We reserve the right to change prices and to add, alter, or remove special offers and/or Services from time to time and as necessary. Changes in price will not affect any Order that you have already placed (please note sub-Clause 5.8 regarding VAT, however).

5.6. All prices are checked by Us when We process your Order. In the unlikely event that We have shown incorrect pricing information, we will contact you in writing before proceeding with your Order to inform you of the mistake and to ask you how you wish to proceed. We will give you the option to purchase the Services at the correct price or to cancel your Order (or the affected part thereof). We will not proceed with processing your Order until you respond. If We do not receive a response from you within three days, we will treat your Order as cancelled and notify you of the same in writing.

5.7. In the event that the price of Services you have ordered changes between your Order being placed and Us processing that Order and taking payment, you will be charged the price shown on Our Site at the time of placing your Order.

5.8. Prices on Our Site are shown exclusive of VAT. If the VAT rate changes between your Order being placed and Us taking payment, the amount of VAT payable will be automatically adjusted when taking payment.

   6. Orders – How Contracts Are Formed

6.1. Our Site will guide you through the ordering process. Before submitting your Order to Us you will be given the opportunity to review your Order and amend any errors. Please ensure that you have checked your Order carefully before submitting it.

6.2. No part of Our Site constitutes a contractual offer capable of acceptance. Your Order constitutes a contractual offer that We may, at Our sole discretion, accept. Our acknowledgement of receipt of your Order does not mean that We have accepted it. Our acceptance is indicated by Us sending you an Order Confirmation by email. Only once We have sent you an Order Confirmation will there be a legally binding contract between Us and you (“the Contract”).

6.3. Order Confirmations shall contain the following information:

  • Confirmation of the Services ordered including full details of the main characteristics of those Services; and
  • Fully itemised pricing for the Services ordered including, where appropriate, taxes and other additional charges

6.4. If We, for any reason, do not accept or cannot fulfil your Order, no payment shall be taken under normal circumstances. If We have taken payment, any such sums will be refunded to you as soon as possible and in any event within 8 days.

6.5. If you want to change your Order, We will let you know if it is possible and at which costs and if possible endeavour to assist you with this.

6.6. We may cancel your Order at any time before We begin providing the Services in the following circumstances:

  • The required personnel and/or required materials necessary for the provision of the Services are not available; or
  • An event outside of Our control renders the provision of the Services impossible or difficult for Us (please refer to Clause 19 for events outside of Our control).

6.7. If We cancel your Order under sub-Clause 6.8 and We have taken payment any such sums will be refunded to you as soon as possible and in any event within 8 days.

6.8. Any refunds due under this Clause 6 will be made using the same payment method that you used when ordering the Services.

   7. Payment

7.1. Payment for the Services will be due in the form of an advance payment for the Services. Price and payment details will be confirmed in the Order Confirmation. Your chosen payment method will be charged as indicated.

7.2. All sums due must be paid in full without any set-off, counterclaim, deduction, or withholding (except where any deduction or withholding of tax is required by law).

7.3. We accept the following methods of payment on Our Site:

  • VISA.
  • American Express.
  • Mastercard.
  • Switch/Maestro/Solo.

7.4. If you do not make any payment to Us by the due date We may charge you interest on the overdue sum at the rate of 8% per annum above the base lending rate of Barclays Bank Plc from time to time. Interest will accrue on a daily basis from the due date for payment until the actual date of payment of the overdue sum, whether before or after judgment. You must pay any interest due when paying an overdue sum.

7.5. If you are taking out a subscription to one of the Services that require periodic payments including but not limited to Address, Post and/or Telephone Handling Services your acceptance of these Terms of Sale means you are granting Us permission under continuous payment authority of the card used to purchase the original Services for the following:

  • Renewable services - fees due will be processed on the card on the date of expiry of the relevant Service. Notice will always be given in advance, and you will have the right to cancel the Service.
  • Mail forwarding services - the cost of postage and handling fees will be taken on the card and will be processed automatically on a monthly basis.

   8. Provision of the Services

8.1. We will provide the Services with reasonable skill and care consistent with best practices and standards in the company formation sector. We will begin providing the Services on the date agreed when you make your Order (which We shall confirm in the Order Confirmation).

8.2. We will continue providing the Services until completion or for a period set out in the Order Confirmation.

8.3. We will make every reasonable effort to provide the Services in a timely manner. We cannot, however, be held responsible for any delays if an event outside of Our control occurs. Please refer to Clause 19 for events outside of Our control.

8.4. If We require any information or action from you in order to provide the Services, We will inform you of this as soon as is reasonably possible. Depending upon the nature of the Services you have ordered, We may require information from or action by you and We cannot provide the Services if this is not forthcoming.

8.5. If the information you provide or the action you take under sub-Clause 8.4 is delayed, incomplete or otherwise incorrect, We will not be responsible for any delay caused as a result. If additional work is required from Us to correct or compensate for a problem arising as a result of delayed, incomplete or otherwise incorrect information or action that you have provided or taken, We may charge you a reasonable additional sum for that work.

8.6. In certain circumstances, for example where there is a delay in you sending Us information or taking action required under sub-Clause 8.4, We may suspend the Services.

8.7. In certain circumstances, for example where We encounter a technical problem, We may need to suspend or otherwise interrupt the Services to resolve the issue.

8.8. If you do not pay Us for the Services as required by Clause 7, We may suspend the Services until you have paid any and all outstanding sums due. This does not affect Our right to charge you interest on any overdue sums under sub-Clause 7.4.

8.9.We always use reasonable endeavours to ensure that Our Services are trouble-free. If, however, there is a problem with the Services please contact Us as soon as is reasonable possible as specified in Clause 20.

   9. General conditions for the Provision of the Services

9.1. In order to set up the Services you agree to provide us with acceptable form of identification and proof of residential address under any current or future public regulations or policies set by Us; and to verify all information provided by you with third-party providers, if applicable. For the transfer and processing of your personal data to such third-party providers please refer to Our Privacy Policy.

9.2. We may require to see the original identity documents of directors, partners, shareholders and/or other stake holders; if We are unable to do this We may require such documents to be certified by a notary public or other approved person in Our discretion.

9.3. You agree that you shall not use the Services for any illegal or illegitimate purposes, and that such uses will constitute grounds for immediate termination of the Services by Us.

9.4. We reserve the right to suspend or terminate your Service if we are unable to contact you at the contact address provided by you.

9.5. When you create a business account on our website on behalf of your company, you agree to use a business email address as the main contact email when creating the account. Your account will be deemed as a company account and shall be linked to the companies listed within the portal provided on our website. We do not permit the use of a personal email address as the main contact email within an account created on our system.

   10. Company Formation Services

10.1. Upon your full compliance with the formalities specified by Us and your provision of all relevant information and documentation materials, Companies are usually formed within 3 - 5 hours within standard working hours in London, UK; however, no guarantees as to the time scale of incorporation are given as the formation is dependent on external factors including but not limited to IT integration issues with Companies House.

10.2. We aim to send out the relevant documents forming part of the Company Formation Services without undue delay, but We accept no liability for any delays in the delivery of the services.

10.3. It is solely your duty to make certain that any company name or domain name you select for the Company is accessible for registration and can be legally used by the Company, and We accept no liability relating to the name of the Company.

10.4. By consenting to these Terms of Sale, you are giving Us authorisation to document with Companies House the statutory documents needed to instigate the Services, and in the event that the Services are halted, closed or elapse, the statutory documents required to stop the provision of the Services.

10.5. We shall not accept any legal responsibility if an administrative or judicial act results in the Company being stripped away from the Companies House Register and/or subjected to fines or administrative fees for non-compliance or other issues.

   11. Address and Post Handling Services

11.1. You are entitled to use the mailing address and/or telephone number provided by Us as part of the Address and/or Post Handling Services only during the term of subscription for such Services.

11.2. You shall on top of the fee chargeable for the Services pay the relevant administration fee being equal to the postage costs for mail forwarding.

11.3. You must notify Us in writing with undue delay of any change to your and/or your company's address and/or contact details; including if you change your and/or your company's Registered Office Address, Licensed Office Address and/or Directors (officers) Address away from the address provided by Us as part of the address and/or post handling service.

11.4. Registered Office Address Services only include the receipt and forwarding of statutory mail from HMRC and Companies House; other types of mail will be returned to sender unless you have also subscribed to and paid for an active London Office Address Service.

11.5. If your subscription for a Licensed Office Address for the Company and/or Director’s Service Address for directors of the Company is not renewed and paid on a timely basis We reserve the right to register directors of the Company at the home address(es) previously provided by you.

11.6. All postal items and/or deliveries received at Licensed Office Address for the Company and/or Director’s Service Address for directors of the Company are received and handled entirely at your risk and We shall not accept any liability or responsibility whatsoever for any losses, shortages or damages to such postal items and/or deliveries howsoever caused.

11.7. If you expect to receive large (larger than length 300mm x width 215mm x height 55mm), bulky or heavy items via the Post Handling Services provided by Us, you must notify Us minimum 24 hours in advance either by telephone or email prior to the expected delivery date. We shall charge Our current storage fees for the storage of such items until the item is collected.

11.8. We securely destroy any post including parcels if you request Us to do so. We use a certified secure third-party supplier to assist Us with this task, and We may charge you Our current fees for the safe destruction of such items.

11.9. We shall take all reasonable steps to ensure accurate and efficient dealing with all communications including but not limited to mail and post received on your behalf and that mail is handled in accordance with your subscription for Services and your instructions. However, no warranty or liability is accepted by Us, our staff or agents in relation to the Services provided, and We do not allow you to have any a) important or valuable documents or items; or b) prohibited items pursuant to the Royal Mail listing of such items sent to Us as providers of the Licensed Office Address for the Company and/or Director’s Service Address for directors of the Company.

11.10. By Ordering Address and/or Post Handling Services including subscriptions for a Licensed Office Address for the company and/or Director's Service Address for the directors of the company you provide Us with power of attorny to receive and formally sign for the receipt of any post addressed to the company and applicable director (s) of the Company.

11.11. Any postal items received will if we are not instructed otherwise and if agreed be forwarded to the address specificed by you by Royal Mail untracked and uninsured.

   12. Bank and Merchant Account Referral Services

12.1. If you are using Our bank and merchant account referral service, you consent to your personal data being transferred by Us to the financial institution of your choice.

12.2. Specific Terms and Conditions of the relevant financial institution(s) relating to the financial services to be provided by the financial institution(s) apply to such services.

12.3. Our bank and merchant account referral service cannot guarantee that the relevant financial institutions accept the Company and/or you as a client.

12.4. Our bank and merchant account cashback offer cannot guarantee that the relevant financial institutions will pay you the cash back.  We will not be liable to you for merchant or bank account cash back scheme.

   13. Nominee Services

13.1. We may provide the Company with nominee directors and/or stakeholders if so ordered by you and accepted by Us in the Order Confirmation.

13.2. Specific Terms and Conditions relating to the Services apply to such Services.

   14. Google AdWords Vouchers

14.1. The free Google AdWords Voucher provided by Us is subject to Google’s Terms and Conditions as found on Google’s website.

14.2. The Google AdWords Voucher is for use on new AdWords accounts only.

   15. Confirmation Statement Filling Services 

15.1. The free Confirmation Statement Filling Services provided by Us is subject to SMART ACCOUNTING & BUSINESS SERVICES LTD’s Terms and Conditions as found on SMART ACCOUNTING & BUSINESS SERVICES LTD’s website.

15.2. Confirmation Statement Filling Services is offered to you free of charge when you are buying special packages from our website. We reserve the right to change prices and to add, alter, or remove special offers and/or Services from time to time and as necessary. 

15.3. You are entitled only to one free confirmation statement filing service per company tax year.

15.4. You consent to your personal data being transferred by Us to SMART ACCOUNTING & BUSINESS SERVICES LTD

   16. Self-assessment tax return services

16.1. The free Self-assessment tax return services provided by Us is subject to SMART ACCOUNTING & BUSINESS SERVICES LTD’s Terms and Conditions as found on SMART ACCOUNTING & BUSINESS SERVICES LTD’s website.

16.2. Self-assessment tax return services are offered to you free of charge when you are buying special packages from our website. We reserve the right to change prices and to add, alter, or remove special offers and/or Services from time to time and as necessary. 

16.3. You are entitled only to one free self-assessment tax return per director per personal tax year.

16.4. You consent to your personal data being transferred by Us to SMART ACCOUNTING & BUSINESS SERVICES LTD

   17. Accounting consultation 

17.1. The free Accounting Consultation provided by Us is subject to SMART ACCOUNTING & BUSINESS SERVICES LTD’s Terms and Conditions as found on SMART ACCOUNTING & BUSINESS SERVICES LTD’s website.

17.2. You are entitled only to one free accounting consultation.

17.3. You consent to your personal data being transferred by Us to SMART ACCOUNTING & BUSINESS SERVICES LTD

   18. VAT Registration service

18.1. The free VAT Registration services provided by Us is subject to SMART ACCOUNTING & BUSINESS SERVICES LTD’s Terms and Conditions as found on SMART ACCOUNTING & BUSINESS SERVICES LTD’s website.

18.2. We cannot be held responsible for any penalties or default surcharges arising from the late submission of VAT returns, or the late registration of a business or individual for VAT.

18.3. You consent to your personal data being transferred by Us to SMART ACCOUNTING & BUSINESS SERVICES LTD

   19. Access to one-click growth tools services and business listing 

19.1. The free Access to one-click growth tools services provided by Us is subject to BOOM BUSINESS LTD’s Terms and Conditions as found on BOOM BUSINESS LTD’s website.

19.2. The Business Listing services provided by Us is subject to BOOM BUSINESS LTD’s Terms and Conditions as found on BOOM BUSINESS LTD’s website.

19.3. You are offered for free a light subscription to the BS Business Club.

19.4. You are offered a free or prime business listing, depending of the package purchased. 

19.5. You consent to your personal data being transferred by Us to BOOM BUSINESS LTD 

   20. Access to Private Facebook Group

20.1. The Access to Private Facebook Group provided by Us is subject to the Facebook Group’s Terms and Conditions and Rules as found on Facebook ’website and Facebook’s Group rules.

20.2. Our Access to Private Facebook Group offer cannot guarantee that the group admins and moderators will accept the Company and/or you as a group member.

   21. HMRC UTR Number

21.1. A company UTR number may be automatically issued when we register your limited company. You'll receive it in the post around 10 days after registering. You'll find your 10-digit number on correspondence from HMRC, often on the top right of letters issued regarding your UK tax.

21.2. We will not be liable to you if you don’t automatically receive the company UTR number. It is your responsibility to call HMRC and ask them to send the company UTR number.

21.3. It is your responsibility to Register for Corporation Tax.

   22. Items not Included in Our Services

22.1. The Services do not include the following:

  • Bookkeeping services.
  • Processing of yearly accounts.
  • Accountancy services.
  • Auditing; and
  • Tax counselling.

 22.2. Any provision by Us of the services specified under sub-Clause 15.1 requires Our prior written approval.

   23. Cancelling the Services

23.1. Cancellation of Contracts shall be subject to the specific terms governing the Services in question and may be subject to a minimum contract duration. Details of the relevant duration, cancellation provisions and minimum notice periods will be provided and confirmed in Our Order Confirmation or on Our Site.

23.2. Eligibility for refunds may vary according to the Services ordered. You will be required to pay for Services supplied up until the point at which you inform Us that you wish to cancel (please note that this may include charges for preparatory work that We have undertaken where We have reasonably incurred costs) and for any Services ordered by you where fees are non-refundable. Such sums will be deducted from any refund due to you or, if no refund is due, We will invoice you for the relevant sums.

23.3. Refunds under this Clause 23 will be issued to you as soon as possible, and in any event within 14 calendar days of the day on which you inform Us that you wish to cancel.

23.4. Refunds under this Clause 23 will be made using the same payment method that you used when ordering the Services.

   24. Our Rights to Cancel

24.1. We may cancel the Contract after We have begun providing the Services due to an Event outside of Our control (as under sub-Clause 26.2.4), or due to the non-availability of required personnel and/or required materials necessary for the provision of the Services. In such cases, you will only be required to pay for Services that We have already provided up until the point at which We inform you that We are cancelling. Such sums will be deducted from any refund due to you or, if no refund is due, We will invoice you for the relevant sums.

24.2. Once We have begun providing the Services, We may cancel the Contract at any time and will give you at least 14 calendar days’ written notice of such cancellation. You will only be required to pay for Services that you have received. Such sums will be deducted from any refund due to you or, if no refund is due, We will invoice you for the relevant sums.

24.3. We may cancel immediately by giving you written notice in the following circumstances:

  • You fail to make a payment by the due date as set out in Clause 7. This does not affect Our right to charge you interest on any overdue sums as set out in sub-Clause 7.4; or
  • You breach the contract in a material way and fail to remedy the breach within 3 calendar days of Us asking you in writing to do so.

24.4. Refunds under this Clause 24 will be issued to you as soon as possible, and in any event within 14 calendar days of the day on which you inform Us that you wish to cancel.

24.5. Refunds under this Clause 24 will be made using the same payment method that you used when ordering the Services.

   25. Our Liability

25.1. Subject to sub-Clause 25.4, We will not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, loss of business, interruption to business, for any loss of business opportunity, or for any indirect or consequential loss arising out of or in connection with any contract between you and Us.

25.2. We will not be liable for any costs including but not limited to fines and/or penalties resulting in the late filing of accounts and/or confirmation statement(s) for the Company as it is your responsibility to ensure timely filings of any documents or other formalities on behalf of the Company;

25.3. Subject to sub-Clause 25.4 Our total liability to you for all other losses arising out of or in connection with any contract between you and Us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be either £100 or 50% of the total sums paid by you to Us under the contract in question, whichever is the lower sum.

25.4. Nothing in these Terms of Sale seeks to limit or exclude Our liability for death or personal injury caused by Our negligence (including that of Our employees, agents or sub-contractors); for fraud or fraudulent misrepresentation; or for any other matter in respect of which liability cannot be excluded or restricted by law.

   26. Events Outside of Our Control (Force Majeure)

26.1. We will not be liable for any failure or delay in performing Our obligations where that failure or delay results from any cause that is beyond Our reasonable control. Such causes include, but are not limited to: power failure, internet service provider failure, industrial action by third parties, civil unrest, fire, explosion, flood, storms, earthquakes, subsidence, acts of terrorism, acts of war, governmental action, epidemic or other natural disaster, or any other event that is beyond Our reasonable control.

26.2. If any event described under this Clause 26 occurs that is likely to adversely affect Our performance of any of Our obligations under these Terms of Sale:

1. We will inform you as soon as is reasonably possible;

2. Our obligations under these Terms of Sale (and therefore the Contract) will be suspended and any time limits that We are bound by will be extended accordingly;

3. We will inform you when the event outside of Our control is over and provide details of any new dates, times or availability of Services as necessary;

4. If the event outside of Our control continues for more than 14 calendar days We may cancel the Contract and inform you of the cancellation. Any refunds due to you as a result of that cancellation will be paid to you as soon as is reasonably possible and in any event no later than 14 calendar days after the date on which We inform you of the cancellation;

   27. Communication and Contact Details

27.1. If you wish to contact Us with general questions or complaints, for matters relating to Our Services or your Order, please contact Us by telephone at +44 (0)2031379916 by email at info@setupcompany.ltd or by post to 17 Parsonage Close, Cambridge , United Kingdom .

   28. Complaints and Feedback

28.1. We always welcome feedback from Our customers and, whilst We always use all reasonable endeavours to ensure that your experience as a customer of Ours is a positive one, We nevertheless want to hear from you if you have any cause for complaint.

   29. How We Use Your Personal Information (Data Protection)

29.1. All personal information of yours that We may use will be collected, processed, and held in accordance with the provisions of the Data Protection Legislation and your rights thereunder.

29.2. For complete details of Our collection, processing, storage, and retention of personal data including, but not limited to, the purpose(s) for which personal data is used, the legal basis or bases for using it, details of your rights and how to exercise them, and personal data sharing (where applicable), please refer to Our Privacy Policy located in the footer of our website www.setupcompany.ltd.

   30. Other Important Terms

30.1. We may transfer (assign) Our obligations and rights under these Terms of Sale (and under the Contract, as applicable) to a third party (this may happen, for example, if We sell Our business). If this occurs, you will be informed by Us in writing. Your rights under these Terms of Sale will not be affected and Our obligations under these Terms of Sale will be transferred to the third party who will remain bound by them.

30.2. You may not transfer (assign) your obligations and rights under these Terms of Sale (and under the Contract, as applicable) without Our express written permission.

30.3. The Contract is between you and Us. It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of these Terms of Sale.

30.4. If any of the provisions of these Terms of Sale are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that / those provision(s) shall be deemed severed from the remainder of these Terms of Sale. The remainder of these Terms of Sale shall be valid and enforceable.

30.5. No failure or delay by Us in exercising any of Our rights under these Terms of Sale means that We have waived that right, and no waiver by Us of a breach of any provision of these Terms of Sale means that We will waive any subsequent breach of the same or any other provision.

30.6. We may revise these Terms of Sale from time to time including but not limited to in response to changes in relevant laws and other regulatory requirements.

      31. Website Terms & Conditions

The Website Terms and Conditions (the “Terms”), together with any other documents referred to herein, set out the terms of use governing your use of this website, www. setupcompany.ltd (“Our Site”). It is recommended that you print a copy of the Terms for your future reference.

Your agreement to comply with the Terms is indicated by your use of Our Site. If you do not agree to the Terms, you must stop using Our Site immediately.

31.1. Definitions and Interpretation

In the Terms, unless the context otherwise requires, the following expressions have the following meanings:

“Content”

means any and all text, images, audio, video, scripts, code, software, databases, and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site; and

“We/Us/Our/Boom/Smart/Smart Acc”

means BOOM SOLUTIONS GROUP LTD and SMART ACCOUNTING & BUSINESS SERVICES LTD


31.2. Access to Our Site

  1. Our Site and the Content is for business users only. The Content does not apply to individual consumers as Our services are not offered for personal use (that is, not in connection with, or for use in, their trade, business, craft, or profession).
  2. Access to Our Site is free of charge.
  3. It is your responsibility to make the arrangements necessary in order to access Our Site.
  4. Access to Our Site is provided on an “as is” and on an “as available” basis. We may suspend or discontinue Our Site (or any part of it) at any time. We do not guarantee that Our Site will always be available or that access to it will be uninterrupted.
  1. Changes to Our Site:  We may alter and update Our Site (or any part of it) at any time.

31.3. Changes to the Terms

  1. We may alter the Terms at any time. As explained above, your use of Our Site constitutes your acceptance of the Terms. Consequently, any changes made to the Terms will apply to your use of Our Site the first time you use it after the changes have been implemented. You are therefore advised to check this page every time you use Our Site.
  2. If any part of the current version of the Terms conflicts with any previous version(s), the current version shall prevail unless We explicitly state otherwise.

31.4. How You May Use Our Site and Content (Intellectual Property Rights)

  1. All Content included on Our Site and the copyright and other intellectual property rights in that Content belongs to or has been licensed by Us, unless specifically labelled otherwise. All Content is protected by applicable United Kingdom and international intellectual property laws and treaties.
  2. You may access, view, and use Our Site in a web browser (including any web browsing capability built into other types of software or app) and you may download Our Site (or any part of it) for caching (this usually occurs automatically).
  3. You may print copies and download extracts of any page(s) from Our Site.
  4. Our status as the owner and author of the Content on Our Site (or that of identified licensors, as applicable) must always be acknowledged.
  5. Nothing in the Terms limits or excludes the provisions of Chapter III of the Copyright, Designs and Patents Act 1988, ‘Acts Permitted in Relation to Copyright Works’, which provides exceptions allowing certain uses of copyright material.

31.5. Links to Our Site

  1. Links to Our Site must be fair and lawful. You must not take unfair advantage of Our reputation or attempt to damage Our reputation.
  2. You must not link to Our Site in a manner that suggests any association with Us (where there is none) or any endorsement or approval from Us (where there is none).
  3. Your link should not use any logos or trade marks displayed on Our Site without Our express written permission.
  4. You must not frame or embed Our Site on another website without Our express written permission.

31.6. Links to Other Sites

  1. Links to other websites may be included on Our Site. Unless expressly stated, these sites are not under Our control. We accept no responsibility or liability for the content of third-party websites.
  2. The inclusion of a link to another website on Our Site is for information purposes only and does not imply any endorsement of that website or of its owners, operators, or any other parties involved with it.

31.7. Disclaimers

  1. Nothing on Our Site constitutes professional advice on which you should rely. It is provided for general information purposes only.
  2. We make reasonable efforts to ensure that the Content on Our Site is complete, accurate, and up to date, but We make no warranties, representations, or guarantees (express or implied) that this will always be the case.
  3. If you are a business user, We exclude all implied representations, warranties, conditions, and other terms that may apply to Our Site and Content.

31.8. Our Liability

  1. Nothing in the Terms excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be lawfully excluded or restricted.
  2. To the fullest extent permissible by law, We accept no liability for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content included on Our Site.
  3. We accept no liability for loss of profit, sales, business, or revenue; loss of business opportunity, goodwill, or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.

31.9. Viruses, Malware, and Security

  1. We exercise reasonable skill and care to ensure that Our Site is secure and free from viruses and malware; however, We do not guarantee that this is the case.
  2. You are responsible for protecting your hardware, software, data, and other material from viruses, malware, and other internet security risks.
  3. You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site.
  4. You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site.
  5. You must not attack Our Site by means of a denial of service attack, a distributed denial of service attack, or by any other means.
  6. If you will commit a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Site will cease immediately in the event of such a breach.

31.10. Acceptable Usage of Our Site

  1. You may only use Our Site in a lawful manner:
    1. You must ensure that you comply fully with any and all local, national, or international laws and regulations that apply;
    2. You must not use Our site in any way, or for any purpose, that is unlawful or fraudulent; and
    3. You must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware or any other code designed to adversely affect computer hardware, software, or data of any kind.
  2. If you fail to comply with the provisions of this Part 13, you will be in breach of the Terms. We may take one or more of the following actions in response:

    1. Suspend or terminate your right to use Our Site;
    2. Issue you with a written warning;
    3. Take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
    4. Take further legal action against you, as appropriate;
    5. Disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or
    6. Any other actions which We deem reasonably appropriate (and lawful).
  3. We hereby exclude any and all liability arising out of any actions that We may take (including, but not limited to those set out above in Part 31.10.2) in response to your breach.

31.11. How We Use Your Personal Information

We will only use your personal information as set out in Our Privacy Policy, available from our website in the footer, www.setupcompany.ltd

31.12.Communications from Us

  1. If We have your contact details, We may send you important notices by email from time to time. Such notices may relate to matters including, but not limited to, changes to Our Site or to the Terms.
  2. We will not send you marketing emails without your express consent. If you do consent to marketing, you may opt out at any time. All marketing emails from Us include an un-subscribe link. If you opt out of emails from Us, it may take up to 8 days for your request to take effect and you may continue to receive emails during that time.
  3. For questions or complaints about communications from Us, please contact Us using the details above.

     

   32. GDPR Compliance Statement

32.1. Introduction

The EU General Data Protection Regulation (“GDPR”) comes into force across the European Union on 25th May 2018 and brings with it the most significant changes to data protection law in two decades. Based on privacy by design and taking a risk-based approach, the GDPR has been designed to meet the requirements of the digital age.The 21st Century brings with it broader use of technology, new definitions of what constitutes personal data, and a vast increase in cross-border processing. The new Regulation aims to standardise data protection laws and processing across the EU; affording individuals stronger, more consistent rights to access and control their personal information.

32.2. Our Commitment

At Boom we are committed to ensuring the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data protection. We have always had a robust and effective data protection program in place which complies with existing law and abides by the data protection principles. However, we recognise our obligations in updating and expanding this program to meet the demands of the GDPR and the UK’s Data Protection Bill. Smart are dedicated to safeguarding the personal information under our remit and in developing a data protection regime that is effective, fit for purpose and demonstrates an understanding of, and appreciation for the new Regulation. Our preparation and objectives for GDPR compliance have been summarised in this statement and include the development and implementation of new data protection roles, policies, procedures, controls and measures to ensure maximum and ongoing compliance. Smart will retain and use data that is required by us to act as your accountants, and data will only ever be shared in the carrying out of contracted services for our clients, which includes but is not limited to: communication with HMRC, Companies House or other regulatory bodies.

32.3. How We Prepared for the GDPR

Smart already have a consistent level of data protection and security across our organisation, however we went through a comprehensive review of our policies to ensure that we are GDPR compliant. Our preparation included:

  • Information Audit – carrying out a company-wide information audit to identify and assess what personal information we hold, where it comes from, how and why it is processed and if and to whom it is disclosed.
  • Policies & Procedures – revising/implementing new data protection policies and procedures to meet the requirements and standards of the GDPR and any relevant data protection laws, including:
  • Data Protection – our main policy and procedure document for data protection has been overhauled to meet the standards and requirements of the GDPR. Accountability and governance measures are in place to ensure that we understand and adequately disseminate and evidence our obligations and responsibilities; with a dedicated focus on privacy by design and the rights of individuals.
  • Data Retention & Erasure – we have updated our retention policy and schedule to ensure that we meet the ‘data minimisation’ and ‘storage limitation’ principles and that personal information is stored, archived and destroyed compliantly and ethically. We have dedicated erasure procedures in place to meet the new ‘Right to Erasure’ obligation and are aware of when this and other data subject’s rights apply; along with any exemptions, response timeframes and notification responsibilities.
  • Data Breaches – our breach procedures ensure that we have safeguards and measures in place to identify, assess, investigate and report any personal data breach at the earliest possible time. Our procedures are robust and have been disseminated to all employees, making them aware of the reporting lines and steps to follow.
  • International Data Transfers & Third-Party Disclosures – where Smart stores or transfers personal information outside the EU, we have robust procedures and safeguarding measures in place to secure, encrypt and maintain the integrity of the data. Our procedures include a continual review of the countries with sufficient adequacy decisions, as well as provisions for binding corporate rules; standard data protection clauses or approved codes of conduct for those countries without. We carry out strict due diligence checks with all recipients of personal data to assess and verify that they have appropriate safeguards in place to protect the information, ensure enforceable data subject rights and have effective legal remedies for data subjects where applicable.
  • Subject Access Request (SAR) – we have revised our SAR procedures to accommodate the revised 30-day timeframe for providing the requested information and for making this provision free of charge. Our new procedures detail how to verify the data subject, what steps to take for processing an access request, what exemptions apply and a suite of response templates to ensure that communications with data subjects are compliant, consistent and adequate.
  • Legal Basis for Processing – we have reviewed all processing activities to identify the legal basis for processing and ensuring that each basis is appropriate for the activity it relates to. Where applicable, we also maintain records of our processing activities, ensuring that our obligations under Article 30 of the GDPR and Schedule 1 of the Data Protection Bill are met.
  • Obtaining Consent – we have revised our consent mechanisms for obtaining personal data, ensuring that individuals understand what they are providing, why and how we use it and giving clear, defined ways to consent to us processing their information. We have developed stringent processes for recording consent, making sure that we can evidence an affirmative opt-in, along with time and date records; and an easy to see and access way to withdraw consent at any time.
  • Direct Marketing – we have revised the wording and processes for direct marketing, including clear opt-in mechanisms for marketing subscriptions; a clear notice and method for opting out and providing unsubscribe features on all subsequent marketing materials.
  • Data Protection Impact Assessments (DPIA) – where we process personal information that is considered high risk, involves large scale processing or includes special category/criminal conviction data; we have developed stringent procedures and assessment templates for carrying out impact assessments that comply fully with the GDPR’s Article 35 requirements.
  • Processor Agreements – where we use any third-party to process personal information on our behalf (e. Recruitment, Hosting etc), we have ensured that they (as well as we), meet and understand their/our GDPR obligations. These measures include initial and ongoing reviews of the service provided, the necessity of the processing activity, the technical and organisational measures in place and compliance with the GDPR.
  • Special Categories Data – where we obtain and process any special category information, we do so in complete compliance with the Article 9 requirements and have high-level encryptions and protections on all such data. Special category data is only processed where necessary and is only processed where we have first identified the appropriate Article 9(2) basis or the Data Protection Bill Schedule 1 condition. Where we rely on consent for processing, this is explicit and is verified by a signature, with the right to modify or remove consent being clearly signposted.

32.4. Data Subject Rights

In addition to the policies and procedures mentioned above that ensure individuals can enforce their data protection rights, we provide easy to access information via office of an individual’s right to access any personal information that Smart processes about them and to request information about: 

What personal data we hold about them

The purposes of the processing

The categories of personal data concerned

The recipients to whom the personal data has/will be disclosed

How long we intend to store your personal data for

If we did not collect the data directly from them, information about the source

The right to have incomplete or inaccurate data about them corrected or completed and the process for requesting this

The right to request erasure of personal data (where applicable) or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from us and to be informed about any automated decision-making that we use

The right to lodge a complaint or seek judicial remedy and who to contact in such instances

32.5.Information Security & Technical and Organisational Measures

Boom takes the privacy and security of individuals and their personal information very seriously and take every reasonable measure and precaution to protect and secure the personal data that we process. We have robust information security policies and procedures in place to protect personal information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures, including:

 –SSL, access controls, password policy, encryptions, pseudonymisation, practices, restriction, IT, and authentication.

32.6. GDPR Roles and Employees

Smart have designated Madeleine Salariu as our Data Protection Officer (DPO)/Appointed Person and have appointed a data privacy team to develop and implement our roadmap for complying with the new data protection Regulation. The team are responsible for promoting awareness of the GDPR across the organisation, assessing our GDPR readiness, identifying any gap areas and implementing the new policies, procedures and measures. Smart understands that continuous employee awareness and understanding is vital to the continued compliance of the GDPR and have involved our employees in our preparation plans. We have implemented an employee training program specific to GDPR compliance which has been provided to all employees prior to May 25th, 2018, and forms part of our induction and continual training program.If you have any questions about our preparation for the GDPR, please contact Data Protection Officer (DPO)/Appointed Person.

32.7. As company formation agents we must comply with UK Anti Money Laundering regulations (“AML legislation”) including the The Money Laundering and Terrorist Financing (Amendment) (EU Exit) Regulations 2020. This entails that we must carry out ‘client due diligence’ measures with the purpose of checking that our clients are who they say they are. We refer Our clients to third-party providers to help prove their’ identity for Us in order to comply with the AML legislation. The third-party providers collects personal data from Our clients directly, and personal data are not transferred by Us to the third-party provider. The personal data collected may include special category data for which explicit consent from you is required. Such collection, processing and handling of personal data is done further to the privacy policies of the third-party providers.

    33. Other Important Terms

33.1. We may transfer (assign) Our obligations and rights under these Terms of Sale (and under the Contract, as applicable) to a third party (this may happen, for example, if We sell Our business). If this occurs, you will be informed by Us in writing. Your rights under these Terms of Sale will not be affected and Our obligations under these Terms of Sale will be transferred to the third party who will remain bound by them.

33.2. You may not transfer (assign) your obligations and rights under these Terms of Sale (and under the Contract, as applicable) without Our express written permission.

33.3. The Contract is between you and Us. It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of these Terms of Sale.

33.4. If any of the provisions of these Terms of Sale are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that / those provision(s) shall be deemed severed from the remainder of these Terms of Sale. The remainder of these Terms of Sale shall be valid and enforceable.

33.5. No failure or delay by Us in exercising any of Our rights under these Terms of Sale means that We have waived that right, and no waiver by Us of a breach of any provision of these Terms of Sale means that We will waive any subsequent breach of the same or any other provision.

33.6. We may revise these Terms of Sale from time to time including but not limited to in response to changes in relevant laws and other regulatory requirements.   

   34. Complaints Procedure

If you are unhappy with any part of the service we have provided we would kindly request you that you contact our customer service team by calling us on 0203 137 9916 who will do their best to resolve any problems or concerns that you may have experienced.

34.1. How can I make a formal complaint?
If you feel our service has not met expectations and you have not been able to resolve the issue you have been experiencing, you can make a formal complaint to info@setupcompany.ltd. Please ensure you use the heading of “Customer Complaint” and provide full contact details so that it can be investigated properly.

34.2. I have made a complaint, what happens next?
Once we receive your complaint we will confirm receipt within 4 hours of our working day (Mon – Fri 9.00am – 5.00pm). Our complaint handling team will look thoroughly into all of the concerns raised and a will respond in full within 5 working days.

 35. Law and Jurisdiction

35.1. These Terms of Sale, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law.

35.2. Any dispute, controversy, proceedings, or claim between you and Us relating to the Terms or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Privacy Policy

Introduction:

The purpose of this policy is to explain how BOOM SOLUTIONS GROUP LTD and SMART ACCOUNTING & BUSINESS SERVICES LTD (“SMART ACC”) collects, protects, and uses personal data to enable us to provide a high quality of service that would be expected from a companies that holds and store sensitive data about their client’s. Data protection and privacy laws of the European Union (EU), EU Member States, require SMART ACC to provide you with certain information applicable to its collection of your personal data. SMART ACC is committed to ensuring that any personal data supplied by its customers or otherwise generated by its business activities is collected and processed fairly and lawfully

(1)      What information do we collect?

We may collect, store and use the following kinds of personal data:

(a)      information about your computer and about your visits to and use of this website including your IP address, geographical location, browser type, referral source, length of visit and number of page views.

(b)      information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services.

(c)      information that you provide to us for the purpose of registering with us.

(d)      information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters.

(e)      any other information that you choose to send to us.

(2)      Cookies

A cookie consists of information sent by a web server to a web browser and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website. We will use the persistent cookies to: enable our website to recognise you when you visit. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

(3)      Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to:

(a)    administer the website;

(b)    improve your browsing experience by personalising the website;

(c)    enable your use of the services available on the website;

(d)    send to you goods purchased via the website, and supply to you services purchased via the website;

(e)    send statements and invoices to you, and collect payments from you;

(f)     send you general (non-marketing) commercial communications;

(g)    send you email notifications which you have specifically requested;

(h)    send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);

(i)     deal with enquiries and complaints made by or about you relating to the website;

(4)      Disclosures

We may disclose information about you to [any of our employees, officers, agents, suppliers or subcontractors] insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose information about you:

(a)      to the extent that we are required to do so by law;

(b)      in connection with any legal proceedings or prospective legal proceedings;

(c)      in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(5)     International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

If you are in the European Economic Area (EEA), information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the EEA.

(6)      Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure password- and firewall- protected servers.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

(7)      Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website.  You should check this page occasionally to ensure you are happy with any changes.

(8)      Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

(9)    Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

(11)    Contact

Contact Details For questions regarding this policy, please contact SMART ACC, details as follows:

Smart Accounting and Finance Services LLP, Smart Accounting & Business Services LTD, Email: info@smartacconline.co.uk

Policy Updates:  As part of SMART ACC commitment to compliance with data privacy requirements, and to reflect changes in its operating procedures, SMART ACC may update the terms of this policy from time to time.

Important information and who we are

Purpose of this privacy notice

This privacy notice aims to give you information on how Smart Accounting & Finance Services LLP and Smart Accounting & Business Services LTD  collects and processes your personal data through your use of this website, including any data you may provide through this website.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

Controller

Smart Accounting & Finance Services LLP and Smart Accounting & Business Services LTD is the controller and responsible for your personal data (collectively referred to as Smart Accounting & Finance Services LLP and Smart Accounting & Business Services LTD, ‘we’, ‘us’ or ‘our’ in this privacy notice).

We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Changes to the privacy notice and your duty to inform us of changes

This version was last updated on 1st May 2018 and historic versions can be obtained by contacting us.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data

Includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.

  • Contact Data

Includes company address, email address and telephone numbers.

  • Transaction Data

Includes details about payments to and from you and other details of the services you use from us.

  • Technical Data

Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

  • Profile Data

Includes your username and password, preferences, feedback and survey responses.

  • Usage Data

Includes information about how you use our website, products and services.

  • Marketing and Communications Data

Includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, information about your health and genetic and bio-metric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

How is your personal data collected?

We use different methods to collect data from and about you including through:

Direct interactions

You may give us your Identity / Contact data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

  • apply for our products or services
  • create an account on our website
  • subscribe to our service or publications
  • request marketing to be sent to you
  • enter a survey
  • apply for employment or to provide us with services
  • give us some feedback.

Automated technologies or interactions

As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our cookie policy for further details.

Third parties or publicly available sources

We may receive personal data about you from various third parties, including technical data from the following parties:

  • analytics providers [such as Google based outside the EU]
  • advertising networks [such as Google based outside the EU]
  • search information providers [such as Google based outside the EU].
How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Purposes for which we will use your personal data

We have set out below a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Purpose/Activity

Type of data

Lawful basis for processing including basis of legitimate interest

To manage our relationship with you which will include:

  • Notifying you about changes to our terms or privacy policy
  • Asking you to leave a review or take a survey
  • Identity
  • Contact
  • Profile
  • Marketing and Communications
  • Performance of a contract with you
  • Necessary to comply with a legal obligation
  • Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)

To enable you to complete a survey

  • Identity
  • Contact
  • Profile
  • Usage
  • Marketing and Communications
  • Performance of a contract with you
  • Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

  • Identity
  • Contact
  • Technical
  • Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
  • Necessary to comply with a legal obligation

To use data analytics to improve our website, products/services, marketing, customer relationships and experiences

  • Technical
  • Usage

Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)

To make suggestions and recommendations to you about goods or services that may be of interest to you

  • Identity
  • Contact
  • Technical
  • Usage
  • Profile

Necessary for our legitimate interests (to develop our products/services and grow our business)

To perform our services to you including:

  • Manage payments, fees and charges
  • Collect and recover money owed to us
  • Identity
  • Contact
  • Financial
  • Transaction
  • Marketing and Communications
  • Performance of a contract with you
  • Necessary for our legitimate interests (to recover debts due to us)
Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. If you submit an enquiry through our website, whether that is via a quote form, a contact form, or a quiz, we and our partners may contact you by email and/or phone to follow up on the enquiry. In submitting an enquiry to our website, you accept this condition.

We will only contact you with relevant products and services.

You can unsubscribe from our emails or ask to be removed from our phone lists at any time.

If you are a client, then from time to time, we may introduce goods and services from our partners, offering a promotional rate to our clients. You are under no obligation to use any of our partners’ services, and all offers are made in good faith, with the needs of our clients considered at all times.

Promotional offers from us

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us or purchased services from us and, in each case, you have not opted out of receiving that marketing.

Third-party marketing

We will get your express opt-in consent before we share your personal data with any company outside the Smart Accounting & Finance Services LLP and Smart Accounting & Business Services LTD group of companies for marketing purposes.

Opting out

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a service purchase or other transactions.

Cookies

This website uses cookies. A cookie is a small text file stored in your computer containing text data. We use cookies for certain functions to improve the usability of the website. However, enabling cookies in your web browser is necessary if you wish your selections to be remembered for future visits on the same computer. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. For more information about cookies and instructions on how to adjust your browser settings to restrict or disable cookies, see the IAB website at www.allaboutcookies.org. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Disclosures of your personal data

We may have to share your personal data with the parties set out below for the purposes set out in the table in ‘ How we use your personal data’:

  • Internal Third Parties as set out in the Glossary.
  • External Third Parties as set out in the Glossary.
  • Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

We may share your data with other companies in Our group in order to supply services attached to our core business. This includes Our holding company and its subsidiaries.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

International transfers

We do not transfer your personal data outside the UK.

Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data retention
How long will you use my personal data for?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contacting us.

Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. 

You have the right to:

Request access to your personal data (commonly known as a “data subject access request”).This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data. Where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please contact us.

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Glossary

Lawful basis

Legitimate Interest

Means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.

Performance of Contract

Means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Comply with a legal or regulatory obligation

Means processing your personal data where it is necessary for compliance with a legal or regulatory

obligation that we are subject to.

Third parties

Internal third parties

Other companies in the Smart Group [acting as joint controllers or processors] and who are based in the UK.

External third parties

Service providers [acting as processors] based in the United Kingdom who provide IT and system administration services.
Professional advisers [acting as processors or joint controllers] including lawyers, bankers, auditors and insurers based in the United Kingdom who provide consultancy, banking, legal, insurance and accounting services.
HM Revenue & Customs, regulators and other authorities [acting as processors or joint controllers] based in the United Kingdom who require reporting of processing activities in certain circumstances.


If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

Disclaimer

General
This website is published by BOOM SOLUTIONS GROUP LTD and SMART ACCOUNTING & BUSINESS SERVICES LTD. The following statements apply to this website.

This website is issued in the United Kingdom and is intended for the information and use of United Kingdom residents only.

While we have made every effort to provide accurate and up to date information on our website, the law is constantly changing and affects each person or business in different ways.

The information contained within this website is no substitute for specific advice and we will not accept liability if you rely solely on information from the website.

We don’t take any responsibility for actions taken based on the information on our website. Please speak to our consultants  if you need more information. The information on our website was written specifically for BOOM SOLUTIONS GROUP LTD and SMART ACCOUNTING & BUSINESS SERVICES LTD' clients. Some of the information contained on our website might not be applicable if you do not have a business managed by BOOM SOLUTIONS GROUP LTD and SMART ACCOUNTING & BUSINESS SERVICES LTD . By necessity, the information on our website can only provide a short overview and it is essential to seek professional advice before applying the contents from our website. No responsibility can be taken for any loss arising from action taken or refrained from on the basis of the information on our website. Details are correct at time of writing.

We will not be liable for any loss suffered by you or any third party as a result of our compliance with the Anti Money Laundering Legislation or any UK law or at all.

You agree that if our performance of our obligations under this agreement is prevented or delayed by your act or omission we shall not be liable for any costs, charges or losses sustained or incurred by you that arise directly or indirectly from such prevention or delay.

As a business owner and/or tax-paying individual, you remain responsible for the content of your returns, even if you instruct an accountant to prepare them for you – this typically applies for all accountants and tax advisors across the UK. Therefore it is important that you check anything we send to you for signature / approval / action, before you sign it / approve it / act upon it and we submit it to the relevant authorities or you make payments to staff or HMRC based upon its content. Smart cannot be held responsible for any costs, charges, fines or losses sustained or incurred due to you giving permission to us to submit a return that subsequently is found to contain erroneous information.

Smart will not be held responsible for any late filing penalties relating to your accountancy and tax work that may be issued by HMRC or Companies House. It is your responsibility to provide the information requested by your accountant in a timely manner, in order to facilitate us preparing and submitting any statutory returns on time. Throughout the course of our engagement, we will periodically remind you of such deadlines that relate to your business and personal circumstances and do our best to remind you of any missing information we require to complete your work. However, the responsibility to provide that information in time is yours.

Nothing in this agreement shall exclude, or in any way limit either party’s liability for death or personal injury caused by its negligence. Subject to this, neither party shall be liable to the other for any loss of contracts or loss of actual or anticipated income or profit or for any indirect, special or consequential damages, loss or expenses arising under this agreement whether or not such loss or damage is foreseeable, foreseen or known.

Our aggregate liability to you in contract, tort, (including negligence) or otherwise in relation to this contract is limited to whichever is the lesser of £500 and the total charges payable by you to us under this agreement in respect of the 12 months prior to the event giving rise to the liability.

Save as expressly set out in this agreement, all warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from this agreement

Reliance on advice

We will endeavour to record all advice on important matters in writing. Advice given orally is not intended to be relied upon unless confirmed in writing. Therefore, if we provide oral advice (for example during the course of a telephone conversation) and you wish to be able to rely on that advice, you must ask for the advice to be confirmed by us in writing.

Privacy

BOOM SOLUTIONS GROUP LTD and SMART ACCOUNTING & BUSINESS SERVICES LTD respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

Testimonials

Testimonials displayed on this site are verbatim, real-life experiences of people who have worked with us. These results are not guaranteed. Your results may vary. They are not necessarily representative of all those who use products and/or services. In some cases, testimonials have been edited for brevity, grammar, and spelling.

Content

This website is for information only. Unless otherwise stated it is not intended to offer advice and is not to be taken as, in any way, offering to sell any product or provide any service.

We retain the copyright for the pages of this website and the material and information contained in those pages, with all rights reserved by us.

The pages of this site may not, in whole or in part, be reproduced, copied stored, transmitted or used by any party, except for the purpose of downloading for private, non-commercial, viewing purposes or where we have given our prior written consent. You must not alter anything on this website and no material from this site may be used on any other website. No links may be created to this site without our prior written consent.

Earnings and income representations made by us, and their advertisers/sponsors are aspirational statements only of your earnings’ potential. The success of Boom, testimonials and other examples used are exceptional, non-typical results and are not intended to be and are not a guarantee that you or others will achieve the same results. Individual results will always vary and yours will depend entirely on your individual capacity, work ethic, business skills and experience, level of motivation, diligence in applying Boom’s programs, the economy, the normal and unforeseen risks of doing business, and other factors.

This site is not a part of the Facebook website or Facebook Inc. Additionally, This site is NOT endorsed by Facebook in any way. FACEBOOK is a trademark of FACEBOOK, Inc.

We may make changes to the information contained within this site at any time without updating this site to reflect those changes. We will not be liable for errors, omissions or for information becoming out of date. If you are in any doubt as to the accuracy and currency of any information contained within the pages of this site, or you require any further information, you should contact us.

Downloads

Any software is downloaded at your own risk. We do not warrant the suitability of any software which is downloaded and accept no liability for any problems with your computer that may arise as a result.

Liability

We will not be liable for any claims, penalties, losses, damages, costs or expenses arising from the use of or inability to use, interruption or availability of, this website, its operation or transmission, computer viruses or any unauthorised access to or alteration of the website. We do not warrant that the contents of this website are compatible with all computer systems and browsers.

Emails

We do not guarantee that any email sent to us will be received or that the contents will remain private during transmission. If you are concerned about this please consider other means of communication. You are responsible for ensuring any electronic message or information you send to us is free from any virus or defect that may harm our systems in any way.

Accessibility

Accessibility is the term used to describe whether a website can be used by people of all abilities / disabilities on a range of differing digital devices.

The way a person perceives information is affected by their ability / disability along with how they navigate between website pages. A website can only be classed as accessible if all people, including the elderly and disabled, can use it.

The BBC provide a comprehensive guide covering how to get the most of the accessibility features and assistive technologies available for your computer, operating system and web browser. The following topics are covered:

  • I can’t see very well
  • I am blind
  • I can’t hear very well
  • I find words difficult
  • I find a keyboard or mouse hard to use

For further information please click here.

Legislation, which applies in this area within the UK, includes the Race Relations Act, Sex Discrimination Act, Human Rights Act 2000, Disability Discrimination Act, Learning and Skills Act 2000 and Equality Act 2010.

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